At Panxora (“Panxora”), we understand that confidentiality and security of the personal information that you share with us is important. That is why we have developed specific policies and practices designed to protect the privacy of your personal information.
By opening an account with Panxora or by utilizing the products and services available through the Website or Platform, you have consented to the collection and use of your personal information in accordance with the privacy notice set forth below. We encourage you to read this privacy notice carefully.
Panxora does not sell customer lists or customer email addresses to third party marketers.
Holding KYC Documentation
In order to provide trading services and to comply with regulatory requirements, Panxora collects certain personal, non-public information from you. This includes information:
Provided during the Account Verification process which is required to activate a Live Trading Account (e.g., your name, proof of identification and proof of postal address).
Acquired as a result of the transactions you conduct through the Panxora Website or Platform;
Collected through Internet “cookies.”
We safeguard the confidentiality of your information in a number of ways. For example:
We do not sell or license lists of our customers or the personal, non-public information that you provide to us.
We restrict access to the personal, non-public information that you have shared with us to those Panxora employees, agents, and affiliates who need to know such information in connection with the services that Panxora provides to you.
We maintain strict employment policies that prohibit employees who have access to your personal, non-public information from using or disclosing such information except for business purposes.
We take substantial precautions to safeguard your personal, non-public information. For example, the Panxora Website and Platform can be accessed only by authorized Panxora personnel via valid user names and passwords. Such access is logged and maintained in a security database. In addition, our Internet-based systems include security measures such as encryption and firewalls.
We do not disclose personal, non-public information to individuals or entities that are not affiliated with Panxora, except as provided by law. And it is to be noted that we affiliate Panxora only with jurisdictions that share our belief in the privacy of personal data.
What you can and cannot do with your personal data and how you can exercise your privacy rights under the GDPR.
If you have not gone through the KYC process you can send a request from the same email address used to register for the service to have your personal data purged from the database.
At any time you can suppress email delivery from our informational email services by clicking on the unsubscribe link on the bottom of the email.
Why we sometimes are required to retain your personal data even if you no longer use the services on the site.
If you have gone through the KYC process, even if you have not placed any trades we are legally required to maintain your records as part of the KYC/AML convention.
The security measures we use to protect your personal data.
Panxora houses our servers in financial grade data centres around the globe. Those servers are replicated to provide continuity of service. Servers are backed up continually to minimise potential data loss. And we archive all trade data.
How we use your personal data.
Panxora does not and will never share your personal data with third parties or partners without your approval. We do track trading activity to make sure that it takes place on the platform in an orderly and ethical manner.
Also, in an effort to improve our service and make produce and service users are aware of features they may be interested in, we will place cookies on your computer. This process uses anonymised data to help us understand how people make a decision to become a user our products and services.
If you have any questions or would like to find out more about any of our products or services, please contact us.